FAQ
Questions, answered
Everything you might want to know about how Aptly works. Can't find it? Get in touch.
What is Aptly?
Aptly is a Singapore tuition marketplace that matches parents and students with private tutors. Unlike a directory, Aptly verifies tutors, ties every review to a real tutoring relationship, and matches on teaching fit — not just price.
How much does Aptly cost for parents?
Aptly is free for parents and students. You can search, compare verified tutors, read honest reviews, and message tutors at no cost. Tutors pay you nothing — Aptly is funded by an optional tutor subscription (Aptly Pro).
How does Aptly verify tutors?
Every tutor verifies their email and mobile number before appearing in search. Tutors can also upload certificates, which our team reviews to award a “Verified by Aptly” badge. Reviews can only be left by parents or tutors in a genuine tutoring relationship.
What is the Aptly Score?
The Aptly Score™ is a 0–10 reputation score calculated from verified reviews across six dimensions, how long engagements last, and re-hire rates. It only appears once a tutor has at least five published reviews, so it reflects a real track record.
Why can't I share my phone number in messages?
To protect both parents and tutors from spam and off-platform pressure, contact details are blocked in messages until a booking is confirmed. This keeps reviews honest and keeps everyone safe. Repeatedly attempting to bypass this triggers a three-strike system.
How does tutor matching work?
Aptly weighs subject and level fit, your child's learning style against the tutor's teaching approach, budget, format, and the tutor's verified track record to rank the best matches — with a plain-English reason for each.
Does Aptly handle lesson payments?
Not in the current phase. Aptly is focused on trustworthy discovery and matching. You arrange lessons and payment directly with your tutor once you've connected.
What is Aptly Pro?
Aptly Pro is an optional subscription for tutors. It unlocks analytics — who viewed and saved their profile, search impressions, and engagement trends — plus a Pro badge. It never changes a tutor's reviews or Aptly Score.
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